Terms & Conditions
Last Updated: November 2025
1. Introduction

Welcome to The SmartScape By accessing or using our website https://thesmartscape.com or any of our related services — including property listings, booking tools, membership programs, and communication channels — you agree to comply with and be bound by these Terms & Conditions (“Terms”).

2. Acceptance of Terms

By accessing TheSmartScape.com or using SmartScape services, you agree to be bound by these Terms.If you do not agree, do not use the website or our services.

3. User Responsibilities
When using our site, you agree to:
  • Provide accurate information
  • Not misuse, damage, or interfere with the website
  • Not attempt to access systems without authorization
  • Comply with local, state, and federal laws
If you submit a property, you confirm you have the legal right to do so.
4. Intellectual Property
By submitting a property, you acknowledge:
  • SmartScape may evaluate the home for program fit
  • SmartScape may contact you via phone, SMS, or email
  • Evaluation does not guarantee acceptance
  • You are responsible for providing accurate property information
5. Property Submissions
All SmartScape logos, branding, designs, text, and website content are the property of The SmartScape Corp.You may not use or reproduce any materials without permission.
6. Company Information
The SmartScape Corp
4539 N 22nd Street, Suite R
Phoenix, AZ 85016
Toll-Free: 
855-748 -4842
Email: 
customerexperience@thesmartscape.com
7. Scope of Services

SmartScape provides an online platform connecting property owners and travelers. Our services include:

 
Short-term rental membership and rewards program
 
Property submission and evaluation
 
STR property upgrade options
 
Property management and booking services
 
Real estate solutions within our ecosystem

SmartScape may update, change, or discontinue any service at any time. 

8. Eligibility
To use our services, you must:
 
Be at least 18 years old
 
Provide accurate, current, and complete information during registration
 
Use the site and services for lawful purposes only
9. Account Registration

When creating an Owner or Member account, you agree to:

 
Provide accurate details
 
Maintain the security of your login credentials
 

Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that violate these Terms.

10. Property Listings
Owners are solely responsible for:
 
The accuracy of property details
 
Compliance with local rental, zoning, and safety regulations
 

Ensuring that listed properties meet SmartScape’s Smart, Secure, Clean, and Safe standards

SmartScape reserves the right to verify, edit, or remove listings that do not comply.

11. Membership Program
  • Membership is free
  • Rewards, discounts, and stays are based on usage
  • SmartScape may modify or update the reward system at any time
  • Abuse of the program may result in removal
12. Payments & Earnings
If you participate as a property owner:
  • Earnings vary based on occupancy, property condition, location, and seasonal demand
  • SmartScape does not guarantee income
  • Upgrade fees and service fees will be disclosed prior to implementation
13. Messaging & Communication

By providing your phone number or email, you consent to receive:

 
By using our forms or calling our toll-free number, you give SmartScape permission to contact you through: SMS Email Phone Voice AI Automated follow-up messages You may opt out at any time by replying STOP.

We comply with FCC and TCPA messaging standards for all communications.

14. Content Ownership

All text, images, graphics, logos, and videos on this site are the property of SmartScape or its licensors. You may not reproduce, modify, distribute, or exploit any content without written permission.

15. Third-Party Links

Our site may include links to third-party platforms (e.g., booking tools or partner sites). SmartScape is not responsible for any content, privacy practices, or activities of external websites.

16. Limitation of Liability

SmartScape shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

Use or inability to use our services
Errors, interruptions, or delays on the website
Any losses related to property transactions or guest experiences
17. Indemnification

You agree to indemnify and hold harmless SmartScape, its officers, directors, and employees from any claims or demands resulting from your violation of these Terms or misuse of our services.

18. Termination

We reserve the right to suspend or terminate access to any user at our discretion, without prior notice, if we believe these Terms are violated.

19. Changes to These Terms

We may update these Terms periodically. Any changes will be posted on this page with the updated effective date.

20. Contact
For questions about these Terms, contact:
customerexperience@thesmartscape.com
855-748-4842
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